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M
madgedeepers007
Participant
July 7, 2011
Question

WebHelp Supported Browsers

  • July 7, 2011
  • 2 replies
  • 835 views

Hi

Can someone tell me what the supported browsers are for WebHelp? I have looked everywhere I cannot find the information on the Adobe website.

I am currently using Robohelp V7. Will upgrading to the latest version of RoboHelp extend and improve the browser support for WebHelp?

Also, can anyone supply me with other good reasons to support my upgrade request?

Thanks

M

This topic has been closed for replies.

2 replies

M
madgedeepers007Author
Participant
July 7, 2011

Thanks for your reply Peter.

Can you tell me if the latest version of RH addresses the issue I have with Firefox, in that when you run a search and click a result, you are redirected to the associated   parent topic. After some movement around different topics (depending on the number of links associated with the topic), you eventually end up where you want to be.

Thanks

M

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
July 7, 2011

I don't think that is anything to do with the RoboHelp version. Search should take you to the topic clicked on in the results. Can you describe this in more detail?

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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M
madgedeepers007Author
Participant
July 7, 2011

When you run a search and then click on a result, the topics that are linked to the search result are displayed until it eventually it gets down to the topic that is referenced by the search item.

For example, if you do a search for 'Apple', (where the 'Apple' topic is linked to a higher level topic called 'Fruit' and an even higher level topic called 'Shopping') and you click on the 'Apple' search result, the 'Shopping' topic is displayed first in the left hand pane, followed by 'Fruit' and then 'Apple'.

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
July 7, 2011

9 adds support for Google Chrome to Firefox and IE. Safari is also supported on MACs.

As to other reasons it depends on whether the features in 8 and 9 are ones you would use. See the RoboHelp Tour on my site for information about what was added in those versions.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
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