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A
Anonymous
April 19, 2012
Question

WebHelp TOC doesn't refresh in output

  • April 19, 2012
  • 1 reply
  • 2053 views

Hi All,

I'm using RH8 to generate WebHelp. The vast majority of the content is in a linked FM file. I have configured the TOC by opening the Table of Contents folder, double-clicking WebAppHelp (Default), and using the New TOC Book/Page buttons as needed.  The TOC shows in the RH pod as desired. There is only one type of TOC available in this project. This is not a merged RH project. I then click Save All, manually shift+delete all items in the output folder in Explorer, clear my browser cache, generate the WebHelp (Primary Layout), and click View Result. The TOC shows only the first book. Here's a shot with the browser window overlapping the RH window so that you can see the difference:

I have tried opening the project in Firefox and IE on my PC, and in Firefox and Safari on my MacBook, and I get the same result, so I don't think it's a browser or cache issue. 

What am I missing...?

Thanks in advance for your valuable time and insight!

Rene

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1 reply

A
Anonymous
April 19, 2012

Okay... I think I figured out part of the problem. Apparently every time the linked FM content is updated, the TOC stops working. Is there some way to prevent that amount of rework every time the FM is updated, or do I have to manually repoint the TOC to topics every time I refresh the FM file?

Thanks,

Rene

Captiv8r
Captiv8r
Legend
April 19, 2012

Hi Rene

Keep the following in mind that this is everything I know about Framemaker.

I can say Framemaker.

It is used for creating documents. BIG documents.

It's difficult to learn without help.

It can be used with RoboHelp.

I DO, however, know RoboHelp.

About the time Framemaker was included with RoboHelp in the TCS, a new feature was added to RoboHelp. One that perhaps may come into play here. When constructing a Table of Contents, an option exists to insert something called a "Placeholder". I always understood it was for use with Framemaker somehow. But I'm unsure exactly how. And I'm wondering if this placeholder would maybe be the answer to your issue?

Cheers... Rick

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A
Anonymous
April 19, 2012

Hi Rick,

Love your candor! I've been using FrameMaker since...well...years before Adobe ever acquired it. And, I used RoboHelp before it was bought by Macromedia, which was years before it was bought by Adobe. I never stopped using FM. However, during the evolution of single sourcing in FM, RoboHelp didn't work with FM for a while, and during that time I used WebWorks to do what I think TCS2 will let me do now that one of Quadralay's product gurus is a RH Evangelist who might be driving a more seamless integration toward truer single sourcing with FM.  That to say, I kind of approach this with some expectations that maybe aren't, um, Adobe-esque... (Sorry). I do think I see some familiar users from the old WebWorks user forum on this Adobe forum from time to time, though...

That said, I have no idea what the value/leverage is of a Placeholder in the TOC. Kinda thought that was for inserting child projects or something that's probably more complicated than my (barely intermediate) skill level is going to broach...

I should probably mention, I do have condition tags and build expressions fully deployed to manage overlapping content between two separate RH projects that both use the same FM source. I don't *think* that's part of the problem, but maybe it is...?

Cheers!

Rene

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