Skip to main content
Participant
February 28, 2023
Question

wh navigation tool bar files missing after converting RH2019 to RH2020

  • February 28, 2023
  • 3 replies
  • 173 views

Converted RH 2019 Class project to RH2020.  output is webhelp.  Several files are missing from the webhelp output folder -  many of these begin with wh.   example whskin_tbars.htm and all the wh files it references. e.g.   this file is referenced by my project and was generated by 2019 but is not generated by RH2020.   

 

contents of the whskin_tbars.htm from RH2019  that is missing from RH2020 but referenced by other files that were generated.

 

html dir="ltr">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<title> WebHelp Navigation Toolbar </title>

<meta name="generator" content="Adobe RoboHelp Classic 2019" />
<meta name="description" content="WebHelp 5.50" />
<style>
<!--
body {margin:0;}
-->
</style>
<script src="whver.js" charset="utf-8"></script>
<script src="whutils.js" charset="utf-8"></script>
<script src="whmsg.js" charset="utf-8"></script>
<script src="whproxy.js" charset="utf-8"></script>
<script src="whmozemu.js" charset="utf-8"></script>
<script src="whtbar.js" charset="utf-8"></script>

 

I also noticed navigation options went away from webhelp. is that related? 

thank you.  

    This topic has been closed for replies.

    3 replies

    Jeff_Coatsworth
    Community Expert
    Community Expert
    March 1, 2023

    Yes, as Amebr says, Webhelp is now "nonresponsive Responsive HTML5" these days - there's a field in the Preset to turn off the responsiveness.

    Community Expert
    February 28, 2023

    Thanks for posting your solution, Warren. You may also consider asking your server administrator to clear the server cache as well. 

     

    Also note that WebHellp is no longer an output option, so you'll actually be generating a Responsive output now (it would have been auto-converted when you upgraded). The output preset name does not tell you what output type you are generating; instead you need to look at the icon next to the output preset name. A shield with a 5 inside is Responsive and little globe is Frameless output.

    Participant
    February 28, 2023

    I think I solved my own problem. the browser had cached files generated from RH2019.  I cleared the cache and these references no longer exist.   users will need to make sure cache is cleared  due to output file names changing with RH2020.