What tools does Adobe use to create and deploy the online User Guides?

To confirm what Peter and Amebr already mentioned, we are using Adobe Experience Manger for all our websites. For many – althought not yet all as far as I know – HELPX sites, the content is managed in XML Documentation for Adobe Experience Manager, our DITA CCMS.

I have learned that AEM is also used to create the content. The answer to @shufang5C51 is thus AEM. As I said, unless your organisation already uses it for other reasons, I believe it will be prohibitively expensive just to produced guides. Check it out to be sure.

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See www.grainge.org for free Authoring and RoboHelp Information

@Amebr No worries, at least we are on the same hymn sheet. 🙂

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See www.grainge.org for free Authoring and RoboHelp Information

Oh, hi Peter, I didn't see you standing there. 😛

I think they use Adobe Experience Manager for the help. The ability to publish to Adobe Experience Manager from Robohelp has only just been added in the most recent patch of RH2020 (update 6). I don't know how they produce the help for all their products, but I don't believe they use Robohelp.

Surprisingly they do not use RoboHelp. I don't know what they use to create the text, other than not being RoboHelp.

I believe the help for RoboHelp ends up in Adobe Experience Manager along with the help created by other teams for the other products. AEM is an enterprise level product so unless your organisation is already using it, the cost will not be realistic just to output the user guides.

Unfortunately for you, their is no easy Illustrator to RoboHelp path.

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See www.grainge.org for free Authoring and RoboHelp Information

I assume they use RoboHelp, their own Help Authoring Tool.

https://www.adobe.com/products/robohelp.html