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Participating Frequently
April 2, 2019
Question

What would cause a deleted conditional build tag to continue to show up in the Project Manager?

  • April 2, 2019
  • 2 replies
  • 1135 views

I'm working in Robohelp 2017. I deleted a conditional build tag called DM_Rich_Client from the project, but the project manager still shows topics flagged with the tag. In the first image, you can see the tag's blue line over the topics, and when I hover over any of those topics, I get a condition tooltip showing DM_Rich_Client as the tag.

DM_Rich_Client isn't available in the CBT pod, and it's not available in the CBT list when I right-click a blue-lined topic and use the menus to try to remove the tag from the topic.

  

I checked the topic properties and the tag doesn't show in the Topic-level Tags list.

The DM_Rich_Client tag was used to flag the topics for the biggest help we generate from the project, so it would have been applies to approximately 2600 topics at the topic level. As far as I can tell, the Project Manager still shows the tag on all of those topics.

I deleted a number of tags at the same time I deleted DM_Rich_Client, but it's the tag that left a ghost in the Project Manager.

Anyone else ever encounter this? Any ideas what would cause this, or how to get rid of the tag completely?

FYI: I deleted the tag through the CBT pod by right-clicking the tag and selecting Delete from the menu.

This topic has been closed for replies.

2 replies

Peter Grainge
Community Expert
Community Expert
April 2, 2019

Try deleting the CPD file and reopening the project.

If that doesn't help, make a copy of the project and try creating a tag

with the exact same name. Does it reject and, if not, does it correctly

show the Used In topics in the tag properties?

Peter Grainge

www.grainge.org

@petergrainge

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Participating Frequently
April 2, 2019

Deleting the CPD file and reopening the project didn't work.

I looked at the HTML for one of the topics and found the following line:

<meta name="build tags" content="DM_Rich_Client" />

In my test copy, I removed that line, saved the change, and then closed and reopened the project. That seemed to fix it.

Will removing that code line cause any other issues?

Jeff_Coatsworth
Community Expert
Community Expert
April 2, 2019

Was that line in any of the other topics that had the tag applied?

Jeff_Coatsworth
Community Expert
Community Expert
April 2, 2019

Have you tried deleting the .cpd file? That sometimes forces a resynch of project contents. You don't have any source control in play here do you?

Participating Frequently
April 2, 2019

Jeff

Please define what you mean by source control.

Jeff_Coatsworth
Community Expert
Community Expert
April 2, 2019

Are your RH projects interacting with some sort of check-in/check-out system (there's a bunch of software out there that does this - git, svn, sharepoint, robosource, etc.) so that multiple authors can work on a project at the same time. Sounds like "no" in your case.