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Participating Frequently
June 9, 2017
Question

When expanding a chapter in ToC another chapter also expands - issue

  • June 9, 2017
  • 2 replies
  • 594 views

Hello, I am using RoboHelp HTML 11 for developing content sensitive help for a browser application. I am experiencing some trouble when expanding Table of Contents chapters (books) and I am not sure that this is the expected behaviour or if there is a particular setting in RoboHelp for this issue. I encountered the issue in Firefox and IE.
I'll reproduce the steps using examples, to be more clear:

1. Click the help button on a screen. The help window opens on the screen-related topic. The chapter the selected topic is part of is expanded. Let's call this chapter X. All the other chapters are collapsed.

2. Collapse chapter X (important).
3. Expand another chapter - Y. Chapter X also expands.

And here is the issue: No matter what chapter I expand (without selecting a topic from it), the chapter which contains a selected topic also expands. To continue with my example:

4. Select a topic from chapter Y and collapse both chapters.

5. Expand a third chapter - Z. This time, Y also expands, because I previously selected a topic from it.

The desired behaviour should be that no matter how many chapters are expaned in the ToC and no matter which topic is selected, when clicking a collapsed chapter, only that chapter expands.
I am generating my !SSL! folder using the Responsive HTML5 option in RoboHelp, if it helps.

Thank you!

This topic has been closed for replies.

2 replies

Inspiring
October 6, 2017

I'm actually having the same issue in RH 13.0.2.334. Any update on this?

Jeff_Coatsworth
Community Expert
Community Expert
June 9, 2017

What version of RH please?

PS - I also moved you into the HTML5 Layouts forum as you question involves that output format.

Participating Frequently
June 9, 2017

I'm using RoboHelp 11.0.4.

Jeff_Coatsworth
Community Expert
Community Expert
June 9, 2017

I'm seeing the same expanding behaviour in my test RH11 Responsive HTML5 layout too - I don't think it has anything to do with the CSH call - I got it just by selecting a cross-ref link to another topic from with a topic in X to one in Y and a further in Z; they all stayed expanded.