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Inspiring
June 29, 2015
Question

When I insert an MP4, RoboHelp assumes the player is QuickTime - can this default be changed to Windows Media Player?

  • June 29, 2015
  • 1 reply
  • 2179 views

I am using RH 11, and when I insert an MP4 into an existing HTML topic, it inserts code that assumes the codebase is qtplugin.cab and the type is quicktime:

<p style="background-color: Transparent;"><object data="../TrnMedia_SHR/Retrieve a Record - Known Carrier ID.mp4"

              classid="CLSID:02bf25d5-8c17-4b23-bc80-d3488abddc6b"

              codebase="http://www.apple.com/qtactivex/qtplugin.cab"

              type="video/quicktime"

              style="border: none;">

<param name="src" value="../TrnMedia_SHR/Retrieve a Record - Known Carrier ID.mp4"

  />

<param name="autoplay" value="false"  />

<param name="autostart" value="false"  />

<param name="ShowControls" value="1"  />

<param name="controller" value="true"  />

</object></p>

Are there other player options and if so, where can I find the appropriate HTML (i.e. Where would I find the HTML code for using Windows Media Player  instead of QuickTime?)?

Thanks!

Claudia

This topic has been closed for replies.

1 reply

Willam van Weelden
Inspiring
July 1, 2015

Embedding custom video is horrible. You have to set all the parameters correct if you want it to work. (See PARAM - Object Parameter for an overview)

I would suggest one of the following approaches:

  • Use the HTML5 video tag. Much simpler and works quite well. See HTML5 Video
  • Upload your video to YouTube/Vimeo/other service and embed the video from there.
Inspiring
July 1, 2015

Thank you!  The HTML5 video tag does work!

Much appreciated!

Inspiring
May 29, 2017

Hi, tagging on to this thread as I had the same problem as OP but the solution isn't quite working for me.

I inserted the HTML5 video tag as follows per the example in Willam's link:

<video width="320" height="240" controls=""> <source src="file.mp4" type="video/mp4">

Your browser does not support the video tag.

</video>

The src uses the file name as listed in the baggage files.

The preview works fine, but when I generate I see the frame but "Invalid Source".

I thought it may be because it's a webhelp project, so I tried the HTML5 SSL but got the same issue.

Ideas?

OH, I'm using RH10 but the client will be taking over the project (and purchasing RH2017) after we finalize these updates. Does the embed work properly in the new release?

Thanks,

Laurie