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November 23, 2010
Question

When trying to generate a docx RH8 fails to save the document and crashes

  • November 23, 2010
  • 1 reply
  • 438 views

Hi all,

I am trying to generate a docx with RH8 under Win XP Pro Japanese localization, and shortly after the conversion starts, I begin getting warnings that RH "Failed to save the Word Document after appending a malformed topics:" and then gives the name of the topic. This is happening for all topics, though it generated fine previous to the last changes I did in the project.

The changes I did in  the project were just additions of topics the usual way. No importing of any kind, just copy from Word and paste in RH8.

I suspect a RH corruption, however if I could avoid reinstalling RH, it would be awesome.

I just repaired Office 2007, as I was thinking that Word might be the problem, however the same thing happens, so my best guess would be reinstalling RH8.

Any ideas as what could be the problem?

Thank you,

Bogdan

This topic has been closed for replies.

1 reply

November 23, 2010

I reinstalled RH8 and managed to generate the printed documentation normally.

So the problem was RH8 which got corrupted without any apparent reason.

Bogdan