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陳文翔
陳文翔
Inspiring
Oct 30, 2015 7:01 AM UTC
Answered

Where can I download RoboHelp 2015 from within the Adobe website after having purchased a valid software license certificate?

Hi!


I couldn't find a valid download link of RoboHelp 2015 from within the Adobe website. Can anyone help?

My company has purchased a formal software license certificate for me. So, I have a valid WIN Serial Number already.

David

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陳文翔
陳文翔Correct answer
Inspiring
Nov 3, 2015 6:25 AM UTC

Dear Ajit,

Thanks for your info. Fortunately last night my colleague helped download RH 2015 from an Adobe License website (I didn't know the existence of such a site before). Now, the installation on my laptop was successful. But, the update failed for unknown reasons (stopped at about 80%). Can you help? See the screen captures below for details.

David


Dear Adobe Support Team,

The update problem was solved. Thanks for all your great support.

David

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14 replies

Willam van Weelden
Willam van Weelden
Inspiring
Oct 30, 2015 7:41 AM UTC

Simply download the trial version and on installing, provide your serial number: Try Robohelp

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陳文翔
陳文翔Author
Inspiring
Oct 30, 2015 10:11 AM UTC

Is there a faster way to download such a big file?

I found the download speed is extremely low (sometimes is even down to zero and/or stops automatically; see the image capture below). But at the same time, my other webpages load as fast as usual.

David

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陳文翔
陳文翔Author
Inspiring
Nov 2, 2015 2:29 AM UTC

Hi!

Last Friday (Oct 30) the download was not successful. Today (Nov 2) the situation even got worse. The estimated download time (3214h) is really unbelievable (see the progress below).

David

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Anupriya Khare
Anupriya Khare
Participating Frequently
Oct 30, 2015 7:13 AM UTC

Moving to RoboHelp‌

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