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陳文翔
Inspiring
October 30, 2015
Answered

Where can I download RoboHelp 2015 from within the Adobe website after having purchased a valid software license certificate?

  • October 30, 2015
  • 2 replies
  • 2561 views

Hi!


I couldn't find a valid download link of RoboHelp 2015 from within the Adobe website. Can anyone help?

My company has purchased a formal software license certificate for me. So, I have a valid WIN Serial Number already.

David

This topic has been closed for replies.
Correct answer 陳文翔

Dear Ajit,

Thanks for your info. Fortunately last night my colleague helped download RH 2015 from an Adobe License website (I didn't know the existence of such a site before). Now, the installation on my laptop was successful. But, the update failed for unknown reasons (stopped at about 80%). Can you help? See the screen captures below for details.

David


Dear Adobe Support Team,

The update problem was solved. Thanks for all your great support.

David

2 replies

Willam van Weelden
Inspiring
October 30, 2015

Simply download the trial version and on installing, provide your serial number: Try Robohelp

陳文翔
陳文翔Author
Inspiring
October 30, 2015

Is there a faster way to download such a big file?

I found the download speed is extremely low (sometimes is even down to zero and/or stops automatically; see the image capture below). But at the same time, my other webpages load as fast as usual.

David

陳文翔
陳文翔Author
Inspiring
November 2, 2015

Hi!

Last Friday (Oct 30) the download was not successful. Today (Nov 2) the situation even got worse. The estimated download time (3214h) is really unbelievable (see the progress below).

David

Anupriya Khare
Community Manager
Community Manager
October 30, 2015

Moving to RoboHelp