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M
mvujevich
Participant
March 22, 2012
Answered

Where is the "Area" or "Help Area" defined in WebHelp?

  • March 22, 2012
  • 1 reply
  • 603 views

Hi,

I'm new to Robohelp Server 9 and have what i hope is a rather "simple" question.  I'm building out a Robohelp 9 environment for a client in which they use Webhelp and Webhelp Pro to publish.  With this new environment they would like to start publishing only through Webhelp.  My question is when they publish via WebHelp PRO, they can indicate the "Help Area" to where they want their project published.  In WebHelp, they are not given an option to define that "Help Area".  I have successfully installed Robohelp 9 on the server, and created a context for this user to publish to.  The problem now is when they attempt to publish, they have the option to provide the server name in which they're publishing to, but there is nowhere to indicate the location or "Area" created to publish.  Once again, they are trying to publish via WebHelp. 

Thanks for your time,

Vuj

This topic has been closed for replies.
Correct answer Peter Grainge

WebHelp is not designed to work with RoboHelp Server so it will not have the option to define an area. Why do they want to put WebHelp onto the server rather than WebHelp Prol?

You say you have installed RoboHelp 9 on the server. I hope you mean you have installed RoboHelp Server on the server.

WebHelp can be on the same server as RoboHelp Server but it cannot be published to the latter.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity ExpertCorrect answer
Community Expert
March 22, 2012

WebHelp is not designed to work with RoboHelp Server so it will not have the option to define an area. Why do they want to put WebHelp onto the server rather than WebHelp Prol?

You say you have installed RoboHelp 9 on the server. I hope you mean you have installed RoboHelp Server on the server.

WebHelp can be on the same server as RoboHelp Server but it cannot be published to the latter.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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M
mvujevichAuthor
Participant
March 22, 2012

Thanks Peter for the quick response.  I've installed Robohelp Server 9 on the server .  The client is using WebHelp from Robohelp 9 which is installed on their local machine.  You've given me the answer i've been looking for...I appreciate it.  Have a good day!

Take care,

Vuj

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