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Yehoshua Paul
Known Participant
Aug 10, 2014 10:58 AM UTC
Question

Why am I getting extra home pages?

Today I discovered that in our context sensitive help, which I general with Robohelp 10, all the links that are meant to redirect to the help's homepage in the desktop layout instead generated an error page.

I contacted the developers, and they said that the system was redirecting to the wrong page: homepage2.htm, instead of homepage.htm, and this had been the case for the past several versions.

I provided them with the correct file name: homepage.htm

However, I am still baffled. Why is Robohelp generating extra homepage files?

I restored a previous version, and generated the help. I only received one homepage file.

When I generate the current version, I receive homepage.htm and homepage1.htm.

And apparently, in previous versions there was also homepage2.htm

Why am I getting these extra files. Are they important? And if not can I delete them?

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7 replies

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
Aug 11, 2014 7:43 AM UTC

RoboHelp creates a Start Page with whatever name you give it in the SSL. If you then go and create topics with that name there would be duplication. RoboHelp therefore has no option but to do some renaming.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Yehoshua PaulAuthor
Known Participant
Aug 11, 2014 8:03 AM UTC

I don't have any topic named homepage.

In the Project set-up - Screen Layouts - Desktop_Knowledge_WithHomePage, Homepage is the default page.

There are no additional topics in my project with that name.

This also doesn't explain why sometimes I get no duplicates, while other times I get one or two extra duplicate files.

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Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
Aug 12, 2014 9:05 AM UTC

Does this happen if you manually clear the folder to which you generate before you generate a fresh output?

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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