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Inspiring
May 11, 2011
Answered

why are numbered steps displaying as bullets in FlashHelp?

  • May 11, 2011
  • 2 replies
  • 5422 views

I'm using TCS3 and have imported my Help contect from FrameMaker.

Some of my topics that have numbered steps are displaying as bullets in the generated FlashHelp. This is not consistently happening to all of my topics.

Any ideas why this would be happening?

This topic has been closed for replies.
Correct answer Willam van Weelden

Mine looks completely different (probably because of the conversion settings - I leave them to come in as straight text)

Here's the same section I showed before:

¨Design Reports


To design a report:


1.

Either select an existing "factory" report design or choose

** Another Report Design ** from the

Report Code field.


.

For new reports, enter a code (max. 10 characters) for the design you are creating.


We Recommend: if you are creating a number of designs or have multiple people creating designs, use a coding scheme like starting the report code with your initials to make finding your reports faster when modifying them in the future or printing them.


.

For existing reports, select them from the list and either modify them directly or use the

Save As button to make a copy of them for further cus­tomization. In this case, you will be asked for a new

Report Code for the copied design.


2.

For new reports, enter a

Title for the report design.

I don't mess around with any of the content in RH, so it's not that important to me to have RH realize that it's got a numbered list, etc. when displaying the content in my WebHelp output.


I created a small script to add the mentioned IE rendering tags to output. See http://www.wvanweelden.eu/robohelp/scripts/ierendertags

Greet,

Willam

2 replies

cvgsAuthor
Inspiring
May 11, 2011

I'm responding to my own post to add that the numbered steps display just fine in the preview.  While I understand that there can be a difference in how the preview looks and what FlashHelp looks like, I wouldn't think it would be as drastic as changing numbered steps to bullets.

Here are the sections of the CSS that I think apply to the ordered lists:

}

OL UL LI {

                font-family: Tahoma;

                font-size: 11pt;

                font-style: normal;

                list-style-image: url(new_hollow_bullet.png);

                list-style-position: outside;

}

OL UL OL {

                margin-left: 5px;

}

P.Steps {

                margin-top: 5pt;

                margin-bottom: 0pt;

                font-family: Tahoma;

                font-size: 11pt;

                margin-left: 1pt;

}

LI.p-Steps {

                font-family: Tahoma;

                font-size: 11pt;

}

Really, they look great in RH and in the preview.

Thanks for your assistance.

Matt-Tech Comm Tools
Community Expert
Community Expert
May 11, 2011
The answer will be in the HTML used to represent the list, and in the CSS(s) used to format the content.

Once the content is in RH, the issue won't be the original FM files. You may, however, need to modify the mappings of the FM content into RH to come up with better code.

2 hints: -if you see FM_ in the html, then you need to map that format into RH properly -if you don't see
elements, then you need to map your list numbering in the conversion options

-Matt Matt Sullivan Director of Training | roundpeg, Inc. @mattrsullivan P: 714.960.6840 | F: 360.230.7269 | matt@roundpeg.com 4590 MacArthur Blvd., Suite 620 | Newport Beach, CA 92660

www.roundpeg.com
-Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant
cvgsAuthor
Inspiring
May 11, 2011

Matt,

Everything is mapped correctly.  Not a FM tag in sight.

cvgsAuthor
Inspiring
May 12, 2011

I'm checking in again to see if there is an answer to my problem  I don't understand why there is such a disconnect between what is in RH, what is in the preview and what FlashHelp displays.

Why does it not look the same consistently across all topics.  Some of the topics display numbered steps correctly, while others are all bullets.

Sure hoping for help on this one.