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Brian Neale
Participant
June 17, 2015
Question

Why can't Robohelp load the .cpd file?

  • June 17, 2015
  • 1 reply
  • 643 views

I'm using Robohelp 10 and when I try to load my project file, I get the following message:

"Open project was cancelled or the application was unable to load database for ....it then gives the path to my help folder and the .cpd file"

I deleted the.cpd file and the system regenerated another one, but I keep getting the same message.

Any thoughts.

This topic has been closed for replies.

1 reply

Captiv8r
Captiv8r
Legend
June 17, 2015

Hi there

What is the path and file name of your project?

Cheers... Rick

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Brian NealeAuthor
Participant
June 17, 2015

Thanks for your reply. It’s pathed to  a network folder on my c: drive  which contains the Robohelp project file. I don’t
want to publish the names of the folders in the path for confidentiality reasons. The project is  linked to TFS\SourceSafe

A
Community Expert
AmebrCommunity Expert
Community Expert
June 18, 2015

Make sure the cpd file isn't stored in TFS. This can cause all sorts of weird problems. (The ldb and pss files also should not be in source control.)

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