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December 30, 2010
Question

Why do topic question mark icons have red x's?

  • December 30, 2010
  • 3 replies
  • 9225 views

Hi,

I was given some RH files to update.  But when I open them in RH HTML v. 8, all the topics have red x's on them.  And when I try to open a topic, I get a TOC Page Properties dialog box.  Could you help?  It's possible I don't have the right files...

Thanks,

Erin

This topic has been closed for replies.

3 replies

December 31, 2010

Hey, I've encountered the same problem.  I applied the patch and followed the steps, however, when I run the report for unused files, I have a big list.  My question is, where do I reimport the topics from?  As far as I can tell, the topics are all still present in the SSL folder.  Thanks in advance.

Jeff

Captiv8r
Legend
December 31, 2010

Hi there

If you see topics in the !SSL! folder you need to be leery about using those. LIkely they are WebHelp output topics. These topics share the same name as your source topics but are modified versions of the source topics. They will be rife with all sorts of JavaScript that will muck up your project if you repurpose them as source topics again without cleaning all the scripting out of them.

The best bet is to locate the true original source topics. So do more digging before resorting to WebHelp topics.

If you simply cannot find the source topics, you can use the WebHelp topics. Take a look at the link below for a method of dealing with that.

Click here to view

Cheers... Rick

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December 31, 2010

Thanks for the reply Rick!  Any suggestions on where these things could 'possibly' reside?  Do I look within Robohelp or somewhere in the output folder?  Thanks a lot.

Jeff

Peter Grainge
Community Expert
Community Expert
December 30, 2010

Do you have patch 8.0.2 applied? If not, see Opening Projects on my site.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Captiv8r
Legend
December 30, 2010

Hi Erin

A red x superimposed on a topic icon means that RoboHelp is expecting a topic to be present, but it's missing. At least from RoboHelp's standpoint.

Cheers... Rick

Helpful and Handy Links

RoboHelp Wish Form/Bug Reporting Form

Begin learning RoboHelp HTML 7 or 8 moments from now - $24.95!

Adobe Certified RoboHelp HTML Training

SorcererStone Blog

RoboHelp eBooks