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Ayrton_5
Ayrton_5
Inspiring
November 24, 2015
Question

Why does multiscreen HTML5 layout run slow?

  • November 24, 2015
  • 1 reply
  • 994 views

I'm sorry if this is a noob question but I've looked for a pre-existing answer with no luck.

We've been using .CHM help thus far, but having upgraded many versions to RH2015 we are now looking at swapping to an HTML5 layout. I have generated an 'out of the box' Responsive HTML5 output which is very slick indeed. We don't want to show our help in a browser frame though, and as far as I have figured out the way to do this is via the Multiscreen variant? I've done nothing with this other than remove the phone and tablet layouts, other settings are Adobe default, and it runs s-o-o-o slow, it's unusable. Click index, wait five seconds. Try to move the window, wait another 5 seconds. What am I doing wrong?

I also interrogated Adobe's help, and maybe I'm a little naïve about HTML5 but I found that rather unhelpful too.  So any direct answers to this particular question, and/or where I can find an HTML layouts 101, greatly appreciated.

This topic has been closed for replies.

1 reply

Willam van Weelden
Willam van Weelden
Inspiring
November 25, 2015

Is the performance issue with Reponsive HTML5 or with the Multiscreen? Normally, I would advise to only use the Responsive, even if you only want a single device layout. (You can tinker with the break points in the editor to control when you see a specific format.)

How large is the project? The size may affect the loading speed but without an indication of your project size, it's hard to say what's causing it and how to work around it.

As for getting started, take a look at Peter's site: Multiscreen HTML5

    Ayrton_5
    Ayrton_5Author
    Inspiring
    November 25, 2015

    It is a huge file, well over 1,000 pages. The old .chm file is "ok" but looks dated. In comparison Responsive is smooth as butter, but the feedback I have had is that frameless help is the look we want, rather than in Chrome or IE, etc. So I tried out multiscreen, and whilst it looks right it is dog slow. I will have a look at Peter's site and maybe it will help me understand what the differences are and what is going on.

    A
    Community Expert
    AmebrCommunity Expert
    Community Expert
    November 26, 2015

    Multiscreen HTML5 still opens in a browser window, so a bit unsure why you think it doesn't?

    Edit: Unless you mean how it looks when you click the View Results button after generating? But this is only an internal Robohelp viewer and not the viewer the help will display in usually.

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