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V
vprasuhn
Participant
August 18, 2014
Answered

Why does Print button in Google Chrome not work for WebHelp created with RoboHelp 11?

  • August 18, 2014
  • 2 replies
  • 923 views

Using RoboHelp 11 (11.02.240), I created a WebHelp project which contains a Print button on the toolbar.

When running the help in Google Chrome (Version 36.0.1985.143 m), the Print dialog box does not appear.

In Firefox and IE everything works fine.

This topic has been closed for replies.
Correct answer Willam van Weelden

Running locally or on a web server? It won't work locally as the print button tries to print only the topic and Chrome blocks that since it's considered unsafe when viewed locally.

Kind regards,

Willam

2 replies

V
vprasuhnAuthor
Participant
August 18, 2014

Thanks.

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
August 18, 2014

Check your JavaScript settings (presuming that your Print button is powered by JS)

Willam van Weelden
Willam van WeeldenCorrect answer
Inspiring
August 18, 2014

Running locally or on a web server? It won't work locally as the print button tries to print only the topic and Chrome blocks that since it's considered unsafe when viewed locally.

Kind regards,

Willam

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