Why does Print button in Google Chrome not work for WebHelp created with RoboHelp 11?

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Using RoboHelp 11 (11.02.240), I created a WebHelp project which contains a Print button on the toolbar.

When running the help in Google Chrome (Version 36.0.1985.143 m), the Print dialog box does not appear.

In Firefox and IE everything works fine.

WebHelp

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Willam van WeeldenCorrect answer

Inspiring

Running locally or on a web server? It won't work locally as the print button tries to print only the topic and Chrome blocks that since it's considered unsafe when viewed locally.

Kind regards,

Willam

V

vprasuhnAuthor

Participant

Thanks.

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Jeff_Coatsworth

Community Expert

Check your JavaScript settings (presuming that your Print button is powered by JS)

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Willam van WeeldenCorrect answer

Inspiring

Running locally or on a web server? It won't work locally as the print button tries to print only the topic and Chrome blocks that since it's considered unsafe when viewed locally.

Kind regards,

Willam

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