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Jared Hess
Legend
Jan 14, 2020 11:52 PM UTC
Question

Why does RH lose formatting on localhost webserver, but is fine on local drive and remote webserver?

I'm using RH 2017, latest version. I have a large merged with Help system with a master project and serveral children help projects.

 

I have a local ISS web server (localhost) I set up to test how files look like on a real webserver locally before pushing them up to the public. However, when I view the generated help on the localhost webserver, RoboHelp files look bad, like the screen layout formatting is somehow missing?

 

 

But when I view the exact same files on the local disk drive itself, it looks fine (it also looks fine on the actual remote web server):

 

Any ideas why and how to resolve this? Thank you in advance.

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2 replies

Community Expert
Jan 15, 2020 12:24 AM UTC

Random ideas that I have no idea what I'm talking about.

* caching setting on the server?

* case-sensitivity setting on the server?

* something didn't copy properly for unknown reasons?

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Jared Hess
Legend
Jan 22, 2020 11:47 PM UTC

Hmmm. Thanks for your comment Amebr. I'll mess around with it some more. It might be just some setting I need to enable in the IIS Manager in Windows.

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