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Inspiring
Jun 7, 2018 4:01 PM UTC
Question

Why doesn't my TOC book show its one topic?

The Responsive HTML5 version that I committed via GIT and deployed to our app via Team City will not open a topic correctly from the Table of Contents. The book doesn't open the one topic that's inside it:

Clicking the Teams book should expand to show its single topic called "Teams" - as shown on my local machine:

This makes me suspect that a glitch occurred in the commit-deployment process, which is always possible, though this has never happened in 3 years' time. Am I on the right troubleshooting path? Appreciate any advice.

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18 replies

Inspiring
Jun 7, 2018 5:52 PM UTC

Hmmm. What's weird to me is that the topic is searchable, and in fact, appears properly when I do search for it. It just doesn't appear in the TOC under its book. The plot thickens ...

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Jeff_Coatsworth
Community Expert
Community Expert
Jun 7, 2018 6:03 PM UTC

I was going to suggest you check that the topic existed, but the fastest way is to just clear all the existing files on the web server & copy them all back up again to ensure that your local files = web server files.

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Inspiring
Jun 7, 2018 5:32 PM UTC

When this has happened to me, it's usually because there is a conditional tag that is not specified correctly in the "Conditional Build Expression" area of the Content pane when I generate. For example, I might have made it "not print" for one project but then I want it to print for this one. in RH2017, the Basic/Advanced, Build/Exclude display is different, which caused me some problems at first.

Just a thought.

Karla

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Inspiring
Jun 7, 2018 5:41 PM UTC

Interesting observation, I'm taking a look - thanks!

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Jeff_Coatsworth
Community Expert
Community Expert
Jun 7, 2018 5:24 PM UTC

My off-the-cuff response would be to suspect that not all files produced in the generation of the help made it to the website...

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Inspiring
Jun 7, 2018 5:40 PM UTC

Definitely an option I'll check into further - thanks!

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