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Known Participant
Jan 15, 2015 9:54 PM UTC
Answered

Why has Firefox stopped displaying Webhelp properly?

I am using RoboHelp 11 to create WebHelp. Today I noticed that FireFox (version 35) displays an empty TOC tab and non-functional Index when opened locally. The help works in IE and Chrome. I tested it with the previous versions of the help, as well, to be sure that the issue wasn't with something that I've added to this build. They all react the same way. Has anyone else seen this issue?

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Captiv8r
Captiv8rCorrect answer
Legend
Jan 15, 2015 10:23 PM UTC

The latest version of Firefox seems to have broken things.

Take a look at the thread below:

Click here to view

Cheers... Rick

5 replies

ENTRGWHAuthor
Known Participant
Jan 16, 2015 3:33 PM UTC

Thanks for the link, Rick.

Many thanks to William for looking into this issue.

Hopefully, Adobe will issue a patch soon.

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Jeff_Coatsworth
Community Expert
Community Expert
Jan 16, 2015 3:42 PM UTC

Willam’s new fix is working for RH10 generated output too.

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Captiv8r
Captiv8rCorrect answer
Legend
Jan 15, 2015 10:23 PM UTC

The latest version of Firefox seems to have broken things.

Take a look at the thread below:

Click here to view

Cheers... Rick

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Jeff_Coatsworth
Community Expert
Community Expert
Jan 16, 2015 2:03 PM UTC

Ah nuts! It’s impacted RH10 output that was working fine before now too :<(

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Jeff_Coatsworth
Community Expert
Community Expert
Jan 15, 2015 10:00 PM UTC

Was it working before? Are you completely patched up on RH11?

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