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Known Participant
January 15, 2015
Answered

Why has Firefox stopped displaying Webhelp properly?

  • January 15, 2015
  • 3 replies
  • 755 views

I am using RoboHelp 11 to create WebHelp. Today I noticed that FireFox (version 35) displays an empty TOC tab and non-functional Index when opened locally. The help works in IE and Chrome. I tested it with the previous versions of the help, as well, to be sure that the issue wasn't with something that I've added to this build. They all react the same way. Has anyone else seen this issue?

This topic has been closed for replies.
Correct answer Captiv8r

The latest version of Firefox seems to have broken things.

Take a look at the thread below:

Click here to view

Cheers... Rick

3 replies

ENTRGWHAuthor
Known Participant
January 16, 2015

Thanks for the link, Rick.

Many thanks to William for looking into this issue.

Hopefully, Adobe will issue a patch soon.

Jeff_Coatsworth
Community Expert
Community Expert
January 16, 2015

Willam’s new fix is working for RH10 generated output too.

Captiv8r
Captiv8rCorrect answer
Legend
January 15, 2015

The latest version of Firefox seems to have broken things.

Take a look at the thread below:

Click here to view

Cheers... Rick

Jeff_Coatsworth
Community Expert
Community Expert
January 16, 2015

Ah nuts! It’s impacted RH10 output that was working fine before now too :<(

Jeff_Coatsworth
Community Expert
Community Expert
January 15, 2015

Was it working before? Are you completely patched up on RH11?