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rosm72452479
Known Participant
December 4, 2015
Answered

Why is document opening in MS Word

  • December 4, 2015
  • 1 reply
  • 423 views

I've created a RoboHelp2015 project but when I publish it on our Web Server it opens in MS Word.

This topic has been closed for replies.
Correct answer Captiv8r

Hi there

This might also mean that somehow file associations are off. Admittedly it's a very long shot, but still within the realm of possibility.

Where exactly is the server? LAN or Web or Intranet? Does it happen only for you or for everyone?

Cheers... Rick

1 reply

Jeff_Coatsworth
Community Expert
Community Expert
December 4, 2015

What flavour of help are you generating in your Single Source Layouts (SSL)? Sounds like you might have made “Printed Documentation” by mistake.

Captiv8r
Captiv8rCorrect answer
Legend
December 4, 2015

Hi there

This might also mean that somehow file associations are off. Admittedly it's a very long shot, but still within the realm of possibility.

Where exactly is the server? LAN or Web or Intranet? Does it happen only for you or for everyone?

Cheers... Rick

rosm72452479
Known Participant
February 5, 2016

Yes thank you - it was the file associations that was off. All sorted now.