Why is IE10 ignoring the CSS after applying patches?

Forum|Forum|12 years ago
June 3, 2013
1 reply
2123 views

I applied the patches (from http://helpx.adobe.com/robohelp/kb/help-visible-using-win-8-ie.html) for correct display of topics in IE10 after doing a search; that issue is now resolved. However, now when I preview any topic in RobhoHelp 10 (RH10), it's as if the style sheet is being ignored: all the text and layout is formatted incorrectly. Same when I view the generated layout in IE10.

Firefox 21.0 does not have this issue; the styles, formatting, and layout are all displayed correctly (please refer to the screen shot at http://www.tronia.com/webhelp/ie10display.png for an example of the difference).

Is there another fix/patch for IE10 that I'm missing?

thanks in advance for any help you can offer,

Debbie Ewing
Tronia Systems

HTML

This topic has been closed for replies.

Peter Grainge

Community Expert

I don't think the patch is linked to this problem.

I notice the URLs are different. Paste the Firefox link into IE and then browse to the same topic. Do you then still see the same problem?

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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F

Fearless_smarts1587Author

Known Participant

Those actually were the same topics - I just got to them from different ways so the URL is not exactly the same (I too wish that the file name of the opened topic displayed in the URL instead of just the project name no matter what topic you're reading). Sorry for the confusion. I redid the screen shot to show they both are the same file.

Still looks the same (updated screen shot at: http://www.tronia.com/webhelp/ie10display.png but you may need to click Refresh like I did). One of the SQL developers here noticed that if you change the DocMode from "Standards" to "Internet Explorer 7 standards) it improves the display considerably, but does not fix it entirely.

I do have HTML code like margin-left: 65px; in my topics (that was the way it was imported from Word several years ago, and I've been duplicating existing topics to create new ones). Could that be causing some issues?

Peter Grainge

Community Expert

It looks like IE10 has changed the rules for how it applies your CSS.

Given the fix that has worked, try putting this line in the head section of your start page after generating.

Please post back to let us know whether or not it works.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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