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Inspiring
Mar 16, 2016 3:50 PM UTC
Answered

Why is my nav pane empty?

When I generate webhelp, I get no errors but when I view the output, the navigation pane is empty.

I'm using RoboHelp 10 and the problem occurs on IE 11 and Firefox 44.0.2. It doesn't open at all in Chrome but we don't support that anyway.

What should I be checking?

Thanks

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Jeff_Coatsworth
Jeff_CoatsworthCorrect answer
Community Expert
Mar 16, 2016 3:54 PM UTC

You need to make sure you’re completely patched up with “official” RH patches & then apply the fixes for browser security changes that are listed on Willam’s site - http://www.wvanweelden.eu/articles/robohelp-patches-and-updates

3 replies

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity ExpertCorrect answer
Community Expert
Mar 16, 2016 3:54 PM UTC

You need to make sure you’re completely patched up with “official” RH patches & then apply the fixes for browser security changes that are listed on Willam’s site - http://www.wvanweelden.eu/articles/robohelp-patches-and-updates

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Inspiring
Mar 16, 2016 4:21 PM UTC

Thanks Jeff, I'll get on to that right away.

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Inspiring
Mar 16, 2016 4:58 PM UTC

Yes that totally worked! Thank you.

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