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A
Authorgirl
Inspiring
March 16, 2016
Answered

Why is my nav pane empty?

  • March 16, 2016
  • 1 reply
  • 488 views

When I generate webhelp, I get no errors but when I view the output, the navigation pane is empty.

I'm using RoboHelp 10 and the problem occurs on IE 11 and Firefox 44.0.2. It doesn't open at all in Chrome but we don't support that anyway.

What should I be checking?

Thanks

This topic has been closed for replies.
Correct answer Jeff_Coatsworth

You need to make sure you’re completely patched up with “official” RH patches & then apply the fixes for browser security changes that are listed on Willam’s site - http://www.wvanweelden.eu/articles/robohelp-patches-and-updates

1 reply

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity ExpertCorrect answer
Community Expert
March 16, 2016

You need to make sure you’re completely patched up with “official” RH patches & then apply the fixes for browser security changes that are listed on Willam’s site - http://www.wvanweelden.eu/articles/robohelp-patches-and-updates

A
AuthorgirlAuthor
Inspiring
March 16, 2016

Thanks Jeff, I'll get on to that right away.

A
AuthorgirlAuthor
Inspiring
March 16, 2016

Yes that totally worked! Thank you.

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