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March 15, 2016
Question

Why is RoboHelp sluggish while editing text?

  • March 15, 2016
  • 1 reply
  • 620 views

I upgraded to RoboHelp 2015 from RoboHelp 10 and I am experiencing sluggishness while editing text, opening topics, and everything else. It is very frustrating to the point of being unusable. This is in the same project I was working on in RoboHelp 10. Other applications, such as Captivate, are working fine.

Here are my system specs:

Operating System

    Windows 7 Professional 64-bit SP1

CPU

    Intel Core i5 660 @ 3.33GHz 

    Clarkdale 32nm Technology

RAM

    8.00GB Dual-Channel DDR3 @ 664MHz (9-9-9-24)

Motherboard

    Dell Inc. 0D441T (CPU)

Graphics

    DELL U2410 (1920x1200@59Hz)

    DELL U2410 (1920x1200@59Hz)

    1024MB NVIDIA GeForce GT 330 (Dell)   

Storage

    232GB Western Digital WDC WD2500AAJS-75M0A0 (SATA)  

Optical Drives

    TSSTcorp DVD+-RW TS-H653G

Audio

    Realtek High Definition Audio

This topic has been closed for replies.

1 reply

Captiv8r
Legend
March 15, 2016

Hi there

Can you click File > Rename Project and screen capture the dialog you see?

Then post it here to show us.

You can just dismiss the dialog. You don't have to actually rename anything.

Cheers... Rick

March 16, 2016

Interesting request. What does this tell us?

Jeff_Coatsworth
Community Expert
Community Expert
March 16, 2016

Tells us (a) that your project is probably on a network drive (may be issues with latency & rights) and (b) that the path to the project is fairly long (not best practices)