Why is the TOC not showing up when project opened on intranet?

Question

One of our RoboHelp 9 projects is not opening up with the TOC open on the left. It does have a link that says "Show", but the preferred opening would have the TOC already expanded. All other projects open this way.

I do have the box "Show Navigation Pane Link in Topics" under the Navigation page of the WebHelp settings. I matched all webhelp settings with another project that is opening correctly.

What else can be done?

Deanna

Captiv8r · Accepted Answer

The link is on our intranet as http://internal.jjkeller.com/tsservices/WebHelp/dq_proc/Driver_Qualification_HomePage.htm. The project is being uploaded to a deployment server and then published to the intranet server every 15 minutes.

Do you want me to upload a screen shot of the page that opens?

Deanna

Hmmm, from the dialog, the page that should open the WebHelp is actually named "startpage.htm". It would appear that's the HTML page you should be linking to.

Captiv8r · Answer

Hi thereNormally this would indicate you are pointing to a topic inside your project and not the start page for the project. What is the page you are pointing at? And what is your start page?Cheers... Rick

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