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T
TW97
Inspiring
March 5, 2014
Question

Why isn't RoboHelp V9 recognizing Word 2013 as a supported version?

  • March 5, 2014
  • 1 reply
  • 409 views

I recently had to reinstall RoboHelp V9 on my PC (got a new hard drive) and my laptop. When I went to create a print document from one of my help files, I got the message shown here.

I have Word 2013 so I'm a little confused. This obviously has something to do with the fact that I had to reinstall RH, because I was able to create print documents with no problem before this.

Can someone help me remedy this situation?

Thanks Very Much,

Dave

    This topic has been closed for replies.

    1 reply

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    March 6, 2014

    Because 2013 is not a supported version. The first version of Rh to work with 2013 is Rh11. You must have had an earlier version before the rebuild.

    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

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    Willam van Weelden
    Willam van Weelden
    Inspiring
    March 6, 2014

    As for a remedy, you may be interested in the following post:

    http://forums.adobe.com/message/5368354#5368354

    Kind regards,

    Willam

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