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DXD_Princess
Known Participant
March 15, 2013
Question

Wiki or Robohelp - What are the benefits of using a wiki vs publishing projects in robohelp?

  • March 15, 2013
  • 1 reply
  • 3188 views

What are the benefits of using a wiki vs publishing projects in robohelp? I currently use RH9/RH9 Server and  publish multiple SSL.  The company is looking to stop using Robohelp and replace our online help authoring tool  (RH) with a wiki. Are there any benefits of going to a wiki environment.  What RH features/functions that I have today will i not have by having IT import our robohelp files into a wiki?

I know that a wiki is not an authoring tool, but someone must think it is and we'll still have all the functionality of publishing multiple SSLs, reports, etc once in the wiki environment.  Any comments - is this the best route?

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1 reply

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
March 15, 2013

Short answer - it depends.

Wikis can be used as HATs, but that wasn't their primary purpose. What is the company hoping to achieve with the wiki vs RH? AFAIK, getting content out of RH and into a wiki will be painful - there's no import I've heard of.

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DXD_PrincessAuthor
Known Participant
March 18, 2013

Going to a wiki is a way for anyone to update the 'online help' without being restricted to purchasing RH licenses.  I also think they are making the assumption that I will be able to publish or allow different audiences to see all the generic topics plus be able to allow them to view their specific topics (like when I publish SSLs today in RH).  From what I can tell the only way to do something like that would be to setup up 'folders' containing the topics for each audience group which could be a maintenace nightmare possibly.

Going to a wiki could have it's benefits, but I think I will loose much of the features/funtions that I currently have with RH.

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