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April 29, 2009
Question

Will RH keep a meta tag for "keywords" in webhelp?

  • April 29, 2009
  • 4 replies
  • 5663 views

We are looking at implementing Ultraseek as an add-on search engine for our webhelp library.  I know that there are better search engines!...but we're stuck with it...so to make it work best we need to add 'keywords' to our topics.  Equivalent of Index terms, but stored in the meta tag code for each topic.

Ultraseek can search "keywords" and the code they give for it is:

<meta name="keywords" content="[words]>

So I added <meta name="keywords" content=teri> at the end of the meta tag block for a topic.  RH moved it to near the top and changed it to:

<meta name=keywords content=teri>

ok, stripped out the quotes, not sure what that does...but when I complied this line was not in the output .htm file, it had been remomved.

Is there a way to get a meta tag to survive the compiling process?  This is a very important issue for us.  THANK YOU to whomever can help us!

This topic has been closed for replies.

4 replies

May 4, 2009

I've been asked to give screen shots of the 'solution' and the results.  So...here goes!

The altered titles appear like this in the Project Manager:

The search results will then have these two topics at the top, and the Menu file before the Updating file since M comes before U.

It appears to work well.

May 4, 2009

Helen...the magical "hidden character" is a space.  Inside the title, not the leading character.  If I add an extra space I can force the Menu to the top - yippee!!!

I added the space to the menu and to a "u" name and got them both to the top.

This appears to be 'the solution'.  Thank you Helen for suggesting hidden characters...the perfect hidden one is one you can't see to begin with!

Thanks to all who suggested solutions and tried options.  I would love to see a checkbox below the 'exclude from search' that says "weigh this extra" or something like that...but...appears that we can run with this.

Take care & have a GREAT day.  This forum is an absolute god-send!!!  Thank you ALL for helping people like me who depend on you.  :-)

May 1, 2009

It appears that if the 'keyword' is a match for a word already in the Heading1 and body then they keyword has no affect on the ranking.  For this CATS menu I added "cats" as many times in keyword as the field would allow.  Its in the Heading1 of the file.  However, it continues to be ranked #14 which is where it falls alphabetically for all files with CATS in the title.  The #1 results has the word CATS in it 3 times.  But its title starts with "A".

Since the keyword is the same its not appearing to make any difference.  I've tried it with commas separating the words and just spaces.

Is there another way to affect the ranking of Search Results so that you can get a menu for a common subject to appear first?

Peter Grainge
Community Expert
Community Expert
May 2, 2009

Maybe the problem is you are not using the correct separator between each instance of the keyword. The online help does not seem to state what the separator should be so I cannot help you on that.

Try comma, colon and semi colon. Try surrounding each keyword with quotes.

If you figure it out, please let us know. Does anyone know please?


See www.grainge.org for RoboHelp and Authoring tips

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Peter Grainge
Community Expert
Community Expert
May 2, 2009

I understand the separator depends on the language but for English space or comma are OK.


See www.grainge.org for RoboHelp and Authoring tips

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MergeThis
Inspiring
April 29, 2009

You might have to do what we did: run your search engine against your source files instead of the output, then copy over the applicable search files.

We were testing Zoom Search and wanted to use Zoom's proprietary STOP and RESTART tags to "hide" some navigation from search and to eliminate the inclusion of each H1 in the "context description" on the results page. However, RH (X5) dropped those tags from the output.

Indexing with Zoom in this manner (in our merged project) created other issues:

  • I had to use FAR to clean up things like changing the folder name from projects to mergedProjects.
  • If  we deleted a file in the source without also removing it from the output, we'd have broken links from the results page.

All in all, it's been working pretty well. We've also converted the help for our newest product version to RH 8, which doesn't drop the Zoom tags (I had submitted a wish list request prior to the RH 8 release).

You might want to see if the Ultraseek folks can give you a workaround, as well as submitting your own wish list request to RH.

Good luck,

Leon

April 29, 2009

Leon, thank you!

Do you know if RH8 would keep the metatag for keywords? Maybe we just need to upgrade...?

Searching against the source files wouldn't work as they are two very separate locations and the link back to the results would take them out of webhelp.

Thanks for taking the time to reply. I'm hoping Adobe will chime in and key us a workaround too. Ultraseek doesn't seem to have one.

tuls_garg
Inspiring
April 30, 2009

Hi Teri,

RH 8 does keep all your keyword meta tags in the output files as well. So if you add something like <meta name="keywords" content="teri" /> in source htm file, it will be there in the output htm file as well.

On a side note, you might be interested in trying out the new enhanced search for webhelp in RH 8. It has support for search keyword where you can add keywords to topics and they are included in the search results. You can also control the topic ranking in the search results using these keywords.

Tulika.

RoboHelp Dev Team.

Adobe.