Inspiring

Answered

Will RoboHelp 7 Run in Windows 7 32-bit?

Forum|Forum|15 years ago
April 25, 2011
2 replies
1236 views

I've seen several threads clearly state that RoboHelp 7 won't work on a Windows 64-bit machine, but I was wondering if it is possible to run it on a Windows 32-bit PC?

HTML

This topic has been closed for replies.

Correct answer Peter Grainge

It is not supported by Adobe and I believe the answer is that you are likely to have problems unless...

I believe that with Windows 7 Ultimate there is an XP Emulator and that RH7 will run within that. Rick Stone can help you better on this one but I believe is out and about right now. I am sure he will give you more information when he returns.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

A

avi10000

Known Participant

Hi Bernadino,

RH7 works just great on my Win7 Home Premium 32-bit.

Here's what happened in more detail. Last June, I bought a new low-end ThinkPad. It's an SL510. It came with Win7 Home Premium 32-bit and pre-installed Office 2007. RH7 crashed when I tried to generate Word output. I took a guess that it was because of the Office 2007. I uninstalled it. I then installed Office 2003. Then RH7 worked just fine. I then reinstalled my own Office 2007, and it still wortks just fine.

Maybe I was just lucky...

-avraham

B

Bernadino50Author

Inspiring

Thanks for the details of what has worked for you. In my situation, I needed to work with a RH 7 project for a few months, before we can move to RH 9. My primary laptop runs Windows 7, so my IT folks provided a workaround where I run RH 7 via a Remote Desktop connection to an XP machine. Since both the data and the program files reside on that machine, I have not had any problems.

Peter Grainge

Correct answer

Community Expert

It is not supported by Adobe and I believe the answer is that you are likely to have problems unless...

I believe that with Windows 7 Ultimate there is an XP Emulator and that RH7 will run within that. Rick Stone can help you better on this one but I believe is out and about right now. I am sure he will give you more information when he returns.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

B

Bernadino50Author

Inspiring

Thanks for the prompt reply. I thought that was probably the case. Now I can let the IT folks know for sure.

Captiv8r

Legend

Hi there

Indeed I had awful luck making RoboHelp 7 work on my own Windows 7 setup. But I'm not sure if it was because it was Windows 7 or if it was because it was Windows 7 64 bit version.

Fortunately Microsoft anticipated that applications may not behave properly in Windows 7 and they made the Windows XP mode virtual PC available for Windows 7 users. UNfortunately it doesn't work with the "Home Premium" version. You have to have Professional or Ultimate installed in order to use it.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.