Inspiring

Answered

Will RoboHelp 7 Run in Windows 7 32-bit?

Forum|Forum|15 years ago
April 25, 2011
2 replies
1235 views

I've seen several threads clearly state that RoboHelp 7 won't work on a Windows 64-bit machine, but I was wondering if it is possible to run it on a Windows 32-bit PC?

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Correct answer Peter Grainge

It is not supported by Adobe and I believe the answer is that you are likely to have problems unless...

I believe that with Windows 7 Ultimate there is an XP Emulator and that RH7 will run within that. Rick Stone can help you better on this one but I believe is out and about right now. I am sure he will give you more information when he returns.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

A

avi10000

Known Participant

Hi Bernadino,

RH7 works just great on my Win7 Home Premium 32-bit.

Here's what happened in more detail. Last June, I bought a new low-end ThinkPad. It's an SL510. It came with Win7 Home Premium 32-bit and pre-installed Office 2007. RH7 crashed when I tried to generate Word output. I took a guess that it was because of the Office 2007. I uninstalled it. I then installed Office 2003. Then RH7 worked just fine. I then reinstalled my own Office 2007, and it still wortks just fine.

Maybe I was just lucky...

-avraham

B

Bernadino50Author

Inspiring

Thanks for the details of what has worked for you. In my situation, I needed to work with a RH 7 project for a few months, before we can move to RH 9. My primary laptop runs Windows 7, so my IT folks provided a workaround where I run RH 7 via a Remote Desktop connection to an XP machine. Since both the data and the program files reside on that machine, I have not had any problems.

Peter Grainge

Correct answer

Community Expert

It is not supported by Adobe and I believe the answer is that you are likely to have problems unless...

I believe that with Windows 7 Ultimate there is an XP Emulator and that RH7 will run within that. Rick Stone can help you better on this one but I believe is out and about right now. I am sure he will give you more information when he returns.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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B

Bernadino50Author

Inspiring

Thanks for the prompt reply. I thought that was probably the case. Now I can let the IT folks know for sure.

Captiv8r

Legend

Hi there

Indeed I had awful luck making RoboHelp 7 work on my own Windows 7 setup. But I'm not sure if it was because it was Windows 7 or if it was because it was Windows 7 64 bit version.

Fortunately Microsoft anticipated that applications may not behave properly in Windows 7 and they made the Windows XP mode virtual PC available for Windows 7 users. UNfortunately it doesn't work with the "Home Premium" version. You have to have Professional or Ultimate installed in order to use it.

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