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Inspiring
August 28, 2012
Answered

Windows 7/RH 9 Conflict

  • August 28, 2012
  • 1 reply
  • 6917 views

We upgraded to Windows 7 a couple of weeks ago, and since that time we've experienced problems using the Search feature. When you type in a word that is DEFINITELY in one or more topics, the Search results are "no topics found." It doesn't matter if the word is in quotes or not in quotes. It doesn't matter if it's a single word or phrase.

I've asked the programmers to look into this, but wondered if anyone else has addressed this and has a solution. If so, please advise.


Thanks!

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Correct answer namedujour

I'm upgrading to Robohelp 10 next week. If this solves the problem, I'll keep you apprised.


Update: I just loaded Robohelp 10 and tested. It appears that the problem with the Search feature is resolved - at least in a preliminary test. I have other people testing as well, but so far so good.

So that appears to be the fix to the problem.

Thanks everyone!

1 reply

Peter Grainge
Community Expert
Community Expert
August 28, 2012

What type of help are you creating?


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Inspiring
August 28, 2012

Webhelp

Peter Grainge
Community Expert
Community Expert
August 28, 2012

Not the answer I was hoping for.

I believe this has been raised recently so a search might help.

If not, first try a new layout (not a duplicate) and generating to a new location.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.