Word Documents in Robohelp 2022.05.28

Question

Currently, we have word documents in an H:/Drive for our organization that need to be placed in Robohelp as a link to that word document. Whenever I use the word document upload feature, it creates the link, however the word document shows up blank. I know that there has been a bug surrounding word documents I believe. Is there a way to work around this? We also have PDFs that will need to go into Robohelp as well.

Peter Grainge · Answer

No Word bug in this respect as far as I know.

Whenever I use the word document upload feature - What upload feature are you referring to. You can link to a Word document that then becomes a topic but that is not "uploading". Creating the link is only one part of the process. See https://www.grainge.org/RoboHelp_Tour/rh2022/authoring/importing_linking.htm. That does not give the reader access to the document. It is for creating a topic from the content of a Word document. Windows is protective of people trying to read Word documents from what is effectively a web site. They can contain macros to wreak havoc on the users PC.

You can link to a PDF as I have done on my stie in several links in the right column of the table in this topic. https://www.grainge.org/Archived_Topics/Archived_Topics.htm

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

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