Word linked document doesn't update

Forum|Forum|15 years ago
June 17, 2011
1 reply
965 views

I am using RH8 and have a project that is made up totally of Word linked documents. The updates have worked until today, when I tried to update one document and even though RH goes through rescanning the Word doc, when I view it, the updates aren't there. Any help?

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Captiv8r

Legend

Hi there

Where exactly are you looking when you say "the updates aren't there"?

Are you looking inside RoboHelp?

Are you looking at the output files? If so, where exactly are the output files when you are looking at them?

What are you seeing that makes you believe the updates aren't there?

Cheers... Rick

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L

luviola10Author

Inspiring

Okay. What I did was to open the Word document outside of RH. I think I needed to edit the Word document within RH, then update. I'll see if that works.

Captiv8r

Legend

Hello again

What you posted makes me wonder if you perhaps think linked Word documents are a two way street. In fact, they are a one way avenue. Edits are made in the linked Word document. RoboHelp indicates a mismatch by presenting the icon noting a difference. You update and the changes flow from Word to RoboHelp.

Certainly you are free to modify things inside RoboHelp and when you do, you will see the indication on the icon that RoboHelp no longer matches the Word document, but information added in RoboHelp *NEVER* transmits back to the Word document.