Working on both Windows and Mac

Forum|Forum|5 years ago
November 19, 2020
3 replies
178 views

Hi,

I have been working on a Robohelp project on my PC. The team has now moved to Mac so I've installed a trial version of Robohelp for Mac, so I can continue to work on my project. However, it won't open at all and I continuously receive an 'Application Error'.

Are projects created on PC not compatible with the RH20 Mac version?

Please advise as this is a showstopper for me.

Thanks,

Caro

This topic has been closed for replies.

Peter Grainge

Community Expert

If Big Sur is the issue, that has been reported to Adobe and will be fixed in an update due very soon. Please confirm whether or not Big Sur is the issue as if it is something else, that needs to be addressed as well.

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Jeff_Coatsworth

Community Expert

Also, what version of o/s is the Mac running? - we've been seeing reports of issues with Big Sur.

Peter Grainge

Community Expert

I have branched this into a separate post as I think that will work better.

I have reached out to Adobe for an answer. Standby!

Meantime do you get the same if you open one of the sample projects and can you create a new project?

_______________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

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