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4 replies

Anonymous
March 22, 2013

I would like to send a copy of my compiled classic help to a co-worker. What files do I need to include in addition to the .chm file? Since IE doesn't open compiled files, exe, and chm files I will probably need to send it to anothe location for them to access.

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
March 23, 2013

All your co-worker needs then is the CHM. Outlook will probably strip them so try a zip file. If not, use a site such as cutesendit.

After download your co-worker wil need to right click the file in Windows Explorer and unblock it.

The file must be run from the local drive of the PC, not a server.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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bay02664
Participant
March 5, 2012

Very frustrated trying to print online help to a printer. The font is way too small to read at 100%. Changed the setting to not Shrink to fit and the words do not wrap because you force the stylesheet. There is massive white space to the left of the page and the words get cut off. Then you fly-out menu prints on every page and overlays the content on the page. Very poor design! Not customer friendly. I wound up copying and pasting the content into Word so I could control the content formatting. You should review your strategy to rely more on Web display and usability to the customer.

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
March 5, 2012

Try using the PDF version of the “manual” available in the top right corner of the screen.

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