Skip to main content
D
defaultut50h3fm2ckn
Participant
August 28, 2024
해결됨

wrong font in pdf generated output

  • August 28, 2024
  • 2 답변들
  • 519 조회

Generating a PDF output I get a file where some lines (only a few out of 200 pages) have the wrong font (usually TMS Roman), while the majority has the right font (OpenSans) that I set in css file.

Topics are imported from a Word file and are NOT in a "clean" HTML however the HTML generated output is fine, showing OpenSans font everywhere.

Adobe Support suggested to start from a brand new project, I tried importing only topics and css but the result is the same.

I'm using

RoboHelp version 2020.8.34

OS Windows 10 Enterprise 22H2 OS build 19045.4780

 

    이 주제는 답변이 닫혔습니다.
    최고의 답변: defaultut50h3fm2ckn

    (almost) solved!

    I found that I forgot to set fallback fonts in my .css file.

    I replaced the occurences of

    font-family: 'Open Sans';

    with 

    font-family: 'Open Sans', Arial, Helvetica, sans-serif;

    and I obtained a good-looking pdf.

    Maybe it is NOT the perfect solution but it is enough for my needs

    2 답변

    D
    defaultut50h3fm2ckn작성자답변
    Participant
    August 30, 2024

    (almost) solved!

    I found that I forgot to set fallback fonts in my .css file.

    I replaced the occurences of

    font-family: 'Open Sans';

    with 

    font-family: 'Open Sans', Arial, Helvetica, sans-serif;

    and I obtained a good-looking pdf.

    Maybe it is NOT the perfect solution but it is enough for my needs

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    August 28, 2024

    I would clean up the source topics' HTML in RH - that's probably where the generation of the PDF output is going astray.

    D
    defaultut50h3fm2ckn작성자
    Participant
    August 28, 2024

    I tried generating a pdf with only two topics that I cleaned getting rid of all <div> </div> and <span> </span> that I got during the import from Word but the result is the same: some lines with the wrong font

     

    D
    defaultut50h3fm2ckn작성자
    Participant
    August 28, 2024

    Now I tried using the default "book" master page and ... it works! Font all OpenSans!

    I have to compare with "book" the master page that I'm using (though I'm sure I started from a duplicate of "book")

    약관 및 조건Accessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices