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L
LB-25
Known Participant
February 8, 2008
Answered

WYSIWYG Editor

  • February 8, 2008
  • 37 replies
  • 2254 views
I'm creating a FlashHelp Project.... I'm curious to know what is the WYSIWYG Editor?

How do you work with it?
What does it do?
What are you supposed to see when you click on WYSIWYG Editor?
This topic has been closed for replies.
Correct answer Captiv8r
Hi all

For anyone watching this thread, I connected with LB-25 and we resolved the issue.

The issue was that the split controlling how much of the Project Pane you see VS how much of the Topics/WYSIWYG/Link View etc had been somehow moved all the way to the right edge of the application. So from LB-25's perspective, there was only the Project Pane. Once we adjusted the split between the two, RoboHelp had a more normal appearance and things were good to go.

Just another instance where pure text in Forum Posts was inadequate and seeing things first hand made it oh so much easier to determine the reason.

Here's to happy endings... Rick

37 replies

L
LB-25Author
Known Participant
February 11, 2008
I just want to thank you Rick and everybody else trying to help me with my problem. I'm happy that it wasn't something more serious.

Thanks for all the help,

Lissa
L
LB-25Author
Known Participant
February 11, 2008
How do i attach a link?....I took a screenshot of what I see
Captiv8r
Captiv8rCorrect answer
Legend
February 11, 2008
Hi all

For anyone watching this thread, I connected with LB-25 and we resolved the issue.

The issue was that the split controlling how much of the Project Pane you see VS how much of the Topics/WYSIWYG/Link View etc had been somehow moved all the way to the right edge of the application. So from LB-25's perspective, there was only the Project Pane. Once we adjusted the split between the two, RoboHelp had a more normal appearance and things were good to go.

Just another instance where pure text in Forum Posts was inadequate and seeing things first hand made it oh so much easier to determine the reason.

Here's to happy endings... Rick
L
LB-25Author
Known Participant
February 11, 2008
I looked at the link....and I don't see
-WYSIWYG Editor
-Truecode
-Linkview
-Topics
which is located at the bottom right.

When I click on a topic, I can see the toolbar, but no text
Captiv8r
Captiv8r
Legend
February 11, 2008
Hi again

Can you allow me to see your desktop? Use the following link if you can:

Click here to enter a meeting where I can see your desktop

Cheers... Rick
L
LB-25Author
Known Participant
February 11, 2008
I tried to create a new project and the WYSIWYG Editor still doesn't pop up.

I looked at the settings for the HTML Editor in the Options and it is already set at Auto Select.

What's the next step in order for me to see the WYSIWYG Editor?
Captiv8r
Captiv8r
Legend
February 11, 2008
Hi LB-25

Please take a look at the following link and tell us if this is what you are seeing or not.

Click here

Cheers... Rick
Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
February 8, 2008
Try changing that setting to Auto Select first.

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
L
LB-25Author
Known Participant
February 8, 2008
i'll create a new one....i'll do that first thing on monday i'm just about to leave for the weekend.

Thanks for the help,
L
LB-25Author
Known Participant
February 8, 2008
Use Default Editor is colored.


Yes i used the same project. no i don't have admin rights
Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
February 8, 2008
Are you always trying the same project? If yes, create a new one with just a couple of topics.

Do you have admin rights attached to your logon? Speak to your IT people.

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
February 8, 2008
Let's try again.

There are two circles. One is Auto Select Editor, one is Use Default Editor. One will be coloured and one will be plain. Which one is coloured?

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
L
LB-25Author
Known Participant
February 8, 2008
I did the uninstall and re-install like LMarden told me to do, and there wasn't an option to select (To allow the W Editor as the default).

So, i'm back at the beginning, it still does not work!
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