WYSIWYG is Missing

Forum|Forum|18 years ago
March 24, 2008
3 replies
496 views

Due to a system failure, I've had to install RH-X5 onto a Vista Ultimate system. I've applied to two updates, but I no longer appear to have RoboHelps WYSIWYG editor available. When I try to open a Topic, Explorer fires up, yet in RH's Options, it is allegedly set to use the internal editor.

On running RoboHelp, I do however get a message saying "Unable to load component 4".
Am I backing a looser here? Does RH-X5 simply not work on Vista?

HTML

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Peter Grainge

Community Expert

As this is X5, just uninstall and reinstall. If you get prompted to register, you can skip that as you are already registered.

X5 can be activated any number of times.

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Peter Grainge

Community Expert

Welcome to the forum.

Sorry but I have seen anyone report that problem except with Vista as the operating system.

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A

Anonymous

Ok, thank you.

Is it possible to uninstall & install the software? Do you have to register Robohelp again ?

Greetings
Bert

Captiv8r

Legend

Hi George

I think with X5 under Vista you are on your own. Only versions 6 and 7 are "Vista capable".

Cheers... Rick

A

Anonymous

Hi there,

I've got the same problems on a Windows XP machine.
When installing / registering / starting Robohelp X5 this error message appears: 'unable to load component 4'.

The WYSIWYG tab is missing...

Any ideas on getting this tab back??

Thanks in advance.

Greetings
Bert

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