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gmatharoo19325226
Participating Frequently
July 11, 2023
Question

XLIFF Translations erasing page contents in RoboHelp 2022.2.22

  • July 11, 2023
  • 1 reply
  • 148 views

I'm trying translations for the first time.

I created a Spanish translation project, and exported a file to XLIFF.

Whenever I import that XLIFF back, even if unchanged, it wipes the <body> contents of that page in the translation project.

Am I doing anything wrong, or could this be a bug?

Using RH 2022.2.22. XLIFF importing didn't even work in 2020 and I upgraded solely for this feature.

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    1 reply

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    July 11, 2023

    I doubt this is a bug as others would have reported the problem and I know it is being used successfully.

     

    Unfortunately the forum is mostly supported by users who do not use this feature. Unless someone comes along with an answer, I can only suggest trying Adobe Support. See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. The email link tcssup@adobe.com is recommended as it reaches a team dedicated to Technical Communication Suite products including RoboHelp.

     

    Let us know how you get on as it may help someone else in the future.

    ________________________________________________________

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

     

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