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rachell39266284
rachell39266284
Participant
August 26, 2021
Question

Abandoning Teams

  • August 26, 2021
  • 2 replies
  • 149 views

Having to abandon Teams in the last few weeks of a feature film edit (premiere).  Assistant in another country.  Too many crashes, too many unable to autosaves.  Too many promises of greatness.  No answers from Adobe support. Super disappointed and let down.

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    2 replies

    M
    Community Manager
    michaelgosheyCommunity Manager
    Community Manager
    August 31, 2021

    Hi - 

    Thank you for posting about the trouble you're having. My team and I would like to help and learn more about the details. Would you be open to a 1-1 conversation about the troubles you're seeing with a member of my engineering team?

     

    Regards,

    Michael

    Sr. Engineering Manager

    Team Projects

    R Neil Haugen
    R Neil Haugen
    Legend
    August 27, 2021

    Hey, sorry it's not been working for you. I'm in Oregon, our partner is in Cape Town SA, so we're about as far apart on the planet as you can get. And we've had a very good process after we got past the first couple gotcha's due to it having some differences from stand-alone project workflows. Especially regarding media storage.

     

    I would like more details of the problems you've been having posted. This TP forum actually has pretty constant engineer presence, and if we have more details they would know where to go to check things out. And of course, if there was something I could spot and comment on, that might also be helpful.

     

    Neil

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