Hi all,I am having an issue with getting my team’s project to sync with my application. My team has set up the project and they are able to collaborate just fine (so it's not an issue with the setup process, it’s just me).I have accepted the invite through the Adobe Cloud in my Menu bar at the top of my MacBook Pro. (It registers the Team project there).Once I accepted the invite, I was able to see everyone collaborating (Messages such as: “Alex made changes to XX Team Project”, etc.)When I open Premiere application and select “Open Team Project”, this invite or Team Project is nowhere to be found. It is completely blank.I have confirmed I am signed into the same Adobe account of which I accepted the invite. Anyone else experiencing these issues? Any advice? Thanks![Moved from regular to Team forum... Mod]

W

whitneyg82585005

Participant

Question

Adobe Team Projects - Invite Accepted but not synced to application

Forum|Forum|8 years ago
July 26, 2017
2 replies
1690 views

Hi all,

I am having an issue with getting my team’s project to sync with my application.

My team has set up the project and they are able to collaborate just fine (so it's not an issue with the setup process, it’s just me).
I have accepted the invite through the Adobe Cloud in my Menu bar at the top of my MacBook Pro. (It registers the Team project there).
Once I accepted the invite, I was able to see everyone collaborating (Messages such as: “Alex made changes to XX Team Project”, etc.)
When I open Premiere application and select “Open Team Project”, this invite or Team Project is nowhere to be found. It is completely blank.

I have confirmed I am signed into the same Adobe account of which I accepted the invite.

Anyone else experiencing these issues? Any advice?

Thanks!

[Moved from regular to Team forum... Mod]

This topic has been closed for replies.

M

marissar51796655

Participant

Hi! I'm having this same issue. Know this is a message from two years ago, but did this ever get fixed? Or does anyone else know how to solve? Thanks!

U

Udo_Pawlik

Adobe Employee

Hi,
This issue should no longer occur, have you accpeted the invite via the Creative Cloud app or within Premiere or AfterEffects? Maybe the person who sent you the invite could remove you as a collaborator and the re-invite you.

M

marissar51796655

Participant

I've tried both accepting in the CC app and Premiere. I'll see if the re-invite from the project owner works.

John T Smith

Community Expert

Some Premiere Pro Team links https://forums.adobe.com/thread/2234035 that may help

W

whitneyg82585005Author

Participant

Thanks, John! I have looked through these links and it doesn't seem to have any similar issues. I am also connecting with my IT department to see if it is something on their end.

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