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John Hubbell
Participant
May 18, 2020
Answered

Auto-saves not manifesting on Creative Cloud

  • May 18, 2020
  • 1 reply
  • 560 views

Hello - Trying to overcome a decent-sized problem and grateful for community insight:

My Team Project is not auto-saving to the Creative Cloud. Nothing shows up there at all. And the menu typically available on local projects -- where a happy home for such files can be designated -- doesn't show up at all on the main menu. Under "edit," inside a project, "browse versions" and "browse autosaves" fails to make anything happen. And there's seemingly no local save of the file, either. I've started new Team Projects as tests; all the same issues occur. I'm working from the latest update, as of 5/18.

Stray fact: I am not the designated "owner" of the project, should that make any difference. (That person isn't actively working on the project.)

 

Grateful for any guidance!

 

I'd highly appreciate some guidance.

    This topic has been closed for replies.
    Correct answer Udo_Pawlik

    Hi John,

    A Team Project is actually saved to the cloud, but we have no means to see the projects in the Browser or Creative Cloud Desktop app.
    Team Projects are currently only visible within our client application. So, once a team Project is created it 'lives' in the cloud and every edit you make is tracked as an auto-save, stored in a local database and eventually synched to the cloud. (There is no need for a 'Save' menu since every edit is auto-saved).

    The fact that someone else created the Team project and invited you as a collaborator should not matter as every collaborator works in their own sandbox until they are ready to 'Share' the changes to the 'Head' revision of the Team Project.
    The menu items "browse versions" and "browse autosaves" should open the Media Browser and display the latest version/Auto-saves of the Team Project. You can now use the history slider to to view historic versions of the project (or right-click the Team Project in the Media Browser > Team project Versions.../Auto-Saves...).
    View auto-saves 

    View versions of team projects 

    Let me know if you require more guidance and please share  what application and platfrom you are using.

     

    Regards,
    Udo

     

    1 reply

    U
    Adobe Employee
    Udo_PawlikCorrect answer
    Adobe Employee
    May 20, 2020

    Hi John,

    A Team Project is actually saved to the cloud, but we have no means to see the projects in the Browser or Creative Cloud Desktop app.
    Team Projects are currently only visible within our client application. So, once a team Project is created it 'lives' in the cloud and every edit you make is tracked as an auto-save, stored in a local database and eventually synched to the cloud. (There is no need for a 'Save' menu since every edit is auto-saved).

    The fact that someone else created the Team project and invited you as a collaborator should not matter as every collaborator works in their own sandbox until they are ready to 'Share' the changes to the 'Head' revision of the Team Project.
    The menu items "browse versions" and "browse autosaves" should open the Media Browser and display the latest version/Auto-saves of the Team Project. You can now use the history slider to to view historic versions of the project (or right-click the Team Project in the Media Browser > Team project Versions.../Auto-Saves...).
    View auto-saves 

    View versions of team projects 

    Let me know if you require more guidance and please share  what application and platfrom you are using.

     

    Regards,
    Udo

     

      J
      John HubbellAuthor
      Participant
      May 20, 2020

      Hi Udo - Thank you very much! This is precisely what I was trying to figure out. Much obliged.

      Cheers,

      John

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