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Participant
January 31, 2017
Question

Blank Team Project

  • January 31, 2017
  • 1 reply
  • 4468 views

I am a collaborator on a team project with one other person, who is the owner of the project. Setting up the initial collaboration worked well. I made some changes to the project and pushed those changes out. The problem came when the owner of that project tried to pull those changes in. She got errors that the project could not be synchronized. I ran across the recommendation on another thread to delete "Team Projects Cache" and "Team Projects Local Hub" folders. We deleted these folders on both machines, which resolved the sync issue on the owner's machine. Unfortunately, I now have a problem. When I attempt to open the team project I get a completely blank interface - no assets, no bins, no sequences - nothing.

I have closed Premiere and deleted those same folders referenced above but with no success. Every time I open the team project I have nothing.

Thanks for the help!

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1 reply

Adobe Employee
March 7, 2017

Can you Get Latest Changes?

Edit > Team Projects > Get Latest Changes?

Does this work?

Participant
March 7, 2017

no.  now the team project doesn't show all the sequences I made yesterday.

Is there a way to access to auto save?

this is nuts.

Adobe Employee
March 7, 2017

All changes are auto saved automatically locally and synced up to our service.

Are you editing on the same machine as yesterday? Mac or windows?

Are you using the latest version of Premiere - CC2017.02?