Can't accept team project request

Forum|Forum|2 years ago
November 9, 2023
1 reply
261 views

My supervisor started a team project that he worked on that I was meant to help with. Today, I went to accept and open the project, but when I'm in the invites tab of the open team projects window, it won't load anything when I click accept. I've accepted other team projects from my creative cloud notifications before, but it still does not work. Does anyone have ideas about solving this problem?

This topic has been closed for replies.

U

Udo_Pawlik

Adobe Employee

Hi @257775532y4d, sorry for your troubles.

What Version of PPRO are you running (23.x, latest, Beta)?
Are you on Windows or Mac?
Are you able to see and accept the Team Project invite I just sent to you?
Could you in turn create a test Team Project and invite me [upawlik@adobe.com]?

Best,
Udo

Udo Pawlik | Sr Software Product Quality Specialist | Adobe | upawlik@adobe.com

2

257775532y4dAuthor

Participant

Hi!

I am in 24.0 PPRO
I am using a Mac
I saw the invite you sent me but still cannot accept it
I can create new team projects and I sent the invite to you just now. Hope you can see it!

Thank you so much!

U

Udo_Pawlik

Adobe Employee

Yes, I accepted the invite, added a bin and published the project. Question remains why you are not able to accept invite by others?! I assume you already re-booted your machine to make a sure any stale or hung process gets refreshed? I also sent you an email where to find log files that may help shed light on the problem.

-udo

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