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Blissful_dancer0D4D
Participant
July 30, 2020
Question

Can't Continue or start new Team Projects

  • July 30, 2020
  • 1 reply
  • 230 views

Hi, is anybody having problems with making new team projects? I'm getting used to this function and at the star it was working without any problem but now I can't creat nor open another team project. I'm logged to my creative cloud account so I don't know what the problem is. This are the messages I get when I try to create a project:
"This machine must be signed in to adobe creative cloud to use team projects"

 

I do not know what's the problem since I'm signed in to adobe creative cloud.

 

[Moderator note: moved to appropriate forum.]

This topic has been closed for replies.

1 reply

Adobe Employee
July 31, 2020

Hi, you could try to close all Creative Cloud applications, and sign out of Creative Cloud.
Now, launch PremierePro and sign-in when prompted.
If this does not work, try to remove Adobe entries in the Keychain(Mac) or Credential Manager(Win) as outlined here: User and license information issues

 

Best,
Udo