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Blissful_dancer0D4D
Blissful_dancer0D4D
Participant
July 30, 2020
Question

Can't Continue or start new Team Projects

Hi, is anybody having problems with making new team projects? I'm getting used to this function and at the star it was working without any problem but now I can't creat nor open another team project. I'm logged to my creative cloud account so I don't know what the problem is. This are the messages I get when I try to create a project:
"This machine must be signed in to adobe creative cloud to use team projects"

 

I do not know what's the problem since I'm signed in to adobe creative cloud.

 

[Moderator note: moved to appropriate forum.]

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1 reply

Adobe Employee
Udo_Pawlik
Adobe Employee
July 31, 2020

Hi, you could try to close all Creative Cloud applications, and sign out of Creative Cloud.
Now, launch PremierePro and sign-in when prompted.
If this does not work, try to remove Adobe entries in the Keychain(Mac) or Credential Manager(Win) as outlined here: User and license information issues

 

Best,
Udo

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