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Participant
August 3, 2025
Question

I can't invite collaborator to Team Project

  • August 3, 2025
  • 1 reply
  • 466 views

Hi, when I'm trying to send an invite to a collaborator i get an error. 

 

"The People Graph Service is currently unavailable.  Please close the Edit Collaborators dialogue and try again later."

 

It's just when i click Edit in Team Project Settings.

I have this error about 5 days and I 3 times talked with Adobe support.

 

What i did:

Restart Premiere.

Restart computer

Install older version of Premiere

Reinstall Premiere.

Clear cache from Common Adobe folder

 

This error shows on all of my Team Projects. My collaborator can invite me and it works fine.

 

Thank You

    1 reply

    How to Answer
    Participating Frequently
    August 5, 2025

    Currently facing the same problem since last week...

     

    I already contact the speaclist to help me solve the problem.

    Participant
    August 5, 2025

    Has he already helped you fix it?

     

    I'm an IT guy, but I have no idea what's wrong.

    How to Answer
    Participating Frequently
    August 6, 2025

    Gosh NO!!

    the specialist transfer me  to another one but no one really solve the problem!!

    they promise me they will make a call from their engineering team but my phone hasn't ring for once.

     

    we ended up our case will escalate to higher management, so in my opinion just keep contacting them and maybe you will get some response.