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coltranex
coltranex
Participant
January 10, 2022
Answered

I can't open my team project in premiere pro 2022.

  • January 10, 2022
  • 1 reply
  • 1140 views

I worked on a team project for a few weeks and then today premiere can't open that team project. While opening the team project splash screen, the process hold on - at Process loading Asset...  statemant. I try something for recovery, but I can't success. I created new team project and then I opened media browser and I tried import some part of team project that I want recover. But it is not worked. When I say import any sequences it doesn't happened. If you have some solution idea to recover my team project I would be grateful. I am going to wait your offers. Thanks. 

 

Korhan

 

[Moderator note: moved to appropriate forum.]

This topic has been closed for replies.
Correct answer coltranex

Hi Udo, 

Thanks for your interest and support for issue. The problem is solved. 

After all my efforts, this is my idea. The AfterEffects Project linked files that I used in Team Project were somehow corrupted and would not open. I opened a new team project and transferred the files from the old project, except the corrupted files. When I restored the files within 24 hours, the problem resolved itself.
Then Adobe Media Browser update came and my unopened team project files were opened in a healthy way. I tried to send the error files to adobe during this process. I hope it doesn't happen again in the future. Thank you again for following the issue and I wish you a good work.

Best Regards
Korhan

1 reply

U
Adobe Employee
Udo_Pawlik
Adobe Employee
January 10, 2022

Hi Korhan,
Sorry for your troubles with Team Projects. You mentioned that you already tried something for recovery. 
Have you tried to roll back to a previous Auto-Save or Version?
- A new Version of a project is created each time a collaborator shares changes - View versions of team projects

- Each edit is auto-saved (Similar to the history panel) - View auto-saves of team projects 


I also followed up in a direct message.

Best, 
Udo

Udo Pawlik  |  Sr Software Product Quality Specialist |  Adobe  |  upawlik@adobe.com

coltranex
coltranexAuthorCorrect answer
Participant
January 18, 2022

Hi Udo, 

Thanks for your interest and support for issue. The problem is solved. 

After all my efforts, this is my idea. The AfterEffects Project linked files that I used in Team Project were somehow corrupted and would not open. I opened a new team project and transferred the files from the old project, except the corrupted files. When I restored the files within 24 hours, the problem resolved itself.
Then Adobe Media Browser update came and my unopened team project files were opened in a healthy way. I tried to send the error files to adobe during this process. I hope it doesn't happen again in the future. Thank you again for following the issue and I wish you a good work.

Best Regards
Korhan

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