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default8cnlh20p2tho
Participant
February 13, 2023
Question

Markers being lost in teams project

  • February 13, 2023
  • 1 reply
  • 221 views

Seems to be a bug in the markers system. I will create markers in my PP teams project and publish. When I reopen the project, the markers have dissappeared. This is happeneing in many projects over a long period. Our workaround seems to be my colleague opening the project on his mac, altering the meta data slightly and then sharing his changes. Is this a bug, or is there a way to keep my labels?

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1 reply

U
Adobe Employee
Udo_Pawlik
Adobe Employee
February 14, 2023

Hi, this is certainly a bug and I'm able to reproduce this issue via these steps.  

  1. Add marker to a clip
  2.  Add clip to a sequence -> Marker is shown in Source monitor, Marker Panel and the track item in the Timeline
  3. Close & re-open the Team Project ->  Marker info as vanished
    Workaround: Open the clip with missing marker via the Team Project panel in the Source Monitor 
    (double-clicking the clip in the sequence doesn't reveal the marker)

    Thank you for letting us know - I have created a bug for this issue. 
    Best,
    Udo

    Udo Pawlik | Sr Software Product Quality Specialist | Adobe | upawlik@adobe.com

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