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stasym
Known Participant
December 16, 2022
Question

Premiere Pro 23.1 Team Projects default Mercury Playback Engine to "Software"

  • December 16, 2022
  • 2 replies
  • 522 views

Hello from Greece!

 

Premiere Pro 23.1 Team Projects use Mercury Playback Engine Software Accelearation as default.

 

Configuration: Intel i9 12Gen - 128GB RAM - AMD Radeon 6800XT - MacOs Monterey 12.1

 

So, every time I open the program, I have to switch it to Metal in order to work properly and for the render line to be yellow and not red. This was also tested on my partner's system, with Windows and OpenCL, and he had the same problem, so it could be a cross-platform issue.

 

Could you please address this issue? As it could be really confusing for someone who hasn't discovered it.

 

Thanks,

Stavros Symeonidis

 

[Moderator note: moved to appropriate forum, as TP has its own forum. Though it doesn't yet have the 'bugs/ideas' options yet, the TP devs do monitor this directly.]

This topic has been closed for replies.

2 replies

mdemar22
Participating Frequently
February 19, 2023

I second this - been having this issue. And unfortunately restarting Premiere happens quite often so...this is a timely change ha

stasym
stasymAuthor
Known Participant
February 21, 2023
You can update to 23.2, the problem is solved.
mdemar22
Participating Frequently
February 22, 2023
Thanks so much!!!
Adobe Employee
December 16, 2022

Hi Stavros,
I confirmed the behavior on my machine and have opened a ticket for it.

Thank you,
Udo

Udo Pawlik | Sr Software Product Quality Specialist | Adobe | upawlik@adobe.com