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Participating Frequently
March 10, 2022
Question

Premiere Team Project won't open after team project owner left enterprise organization

  • March 10, 2022
  • 1 reply
  • 285 views

I am part of an enterprise account and premiere team projects that were shared with me are appearing empty. The owner of the project shared the team project with me and since then has left the company and the company deleted his account. 

 

I can see the team projects but I can not open them. How can I get those files restored?

    This topic has been closed for replies.

    1 reply

    Adobe Employee
    March 10, 2022

    Do you still see the team project in the Media Browser with the assets intact? In this case you can try to create a 'New Team Project from Version...' - View versions of team projects.



    DrewbzrAuthor
    Participating Frequently
    March 10, 2022

    I see the team project in the media browser but it is empty. So even if I do try and restore it then nothing is there. 

    Adobe Employee
    March 14, 2022

    I sent you an email with some follow up questions last Friday. 

     

    -Udo