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MarkWWH
Participating Frequently
May 8, 2023
Question

Premiere Teams projects have disappeared

  • May 8, 2023
  • 2 replies
  • 355 views

I have been out for two weeeks - just turned on Premiere after and update and all my Teams projects are gone. Please help!!!

This topic has been closed for replies.

2 replies

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MarkWWHAuthor
Participating Frequently
May 9, 2023

Folks I've been able to pinpoint the problem... it has to do with the recent update that Adobe pushed to separate business and Personal Profiles. I accidentaly chose to keep my business account under personal instead of merging to the business. This has locked me out of my business settings including the Premiere Teams Project. How can this be re-set?

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Adobe Employee
Udo_Pawlik
Adobe Employee
May 9, 2023

Hi Mark,

Sorry for your troubles. I will make the 'package' mentioned on our help page available to you.
Migration issues when using Team Projects

Best,
Udo

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Community Expert
Manan JoshiCommunity Expert
Community Expert
May 9, 2023

Moved to Team Projects forum for better help.

-Manan

-Manan
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