Preview Graphic settings keep resetting on Premiere in Team Projects M1 Ultra Macs

Forum|Forum|3 years ago
January 7, 2023
3 replies
319 views

Working on Adobe Premiere Teams with another editor we both have Mac M1 Ultra chips systems... We believe we found a bug - we can replicate this in both systems and it happens every time.... Every time either of us opens a Teams project we're sharing all timelines appear Red and the systems have a hard time scrubbing through them in real time (indicating they have to be rendered before previewing - which should not be the case with the footage we're working with), but when we go to team project settings/options/Video Rendering and playback set the GPU to Mercury Playback Metal... the timelines reset themselves to yellow.

The problem becomes even more strange that if we close Premiere and open again - the timelines are back again to red... again we go into project settings/options/Video Rendering... but now... Premiere remembers that it's supposed to be set to Mercury playback... it doesn't allow us to change it... but to re-set the timelines to yellow both of us have to push 'ok' Premiere then asks if we want to delete our previews... we delete them, and voila... the timelines are re-set to yellow.

This is a strange problem it seems to be GPU/M1 Chips sytems related. And we've been able to replicate in different systems with very similar configurations and it happens every single time.

[Moderator note: edited title for clarity of issue, moved to appropriate forum.]

This topic has been closed for replies.

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Travis5EE2

Participant

Hey so I noticed on Adobe's "Supported GPUs" list that M1 Ultra isn't listed as supported by Adobe Premiere, so this could be, uh, the issue we're all dealing with here. Every clip I bring in is red. It doesn't matter the format or size. I have a computer so powerful it would make Steve Jobs poop himself, and I have dedicated all of its processing power at this singular task, and it doesn't make a bit of difference. This is like, ruining my ability to work and be productive. Please, someone, anyone at Adobe.

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Udo_Pawlik

Adobe Employee

Hi Mark,
Thanks for your detailed post. I confirmed the behavior on my machine and have opened a ticket "Renderer setting defaults to 'Software only' after app restart". The render bar color issue seems to be a fallout from the same bug.

Best,
Udo